In QuickBooks POS v 2013 or v12.0, there is an error that reads:
“Error initializing QBPOS application log. If this happens…please contact Technical Support”
How it can be fixed is:
- Press the CTRL + ALT + DEL keys and select Start Task Manager.
- Click the Processes tab, select QBPOSShell.exe and then click End Process.
- Right-click the Start button and then choose Open Windows Explorer.
- Click Organize and then choose Folder and Search Options.
- Click the View tab, select Show hidden files and folders and then click OK.
- In the left window, click Computer and go to: C:/Users/{User logged on}/AppData/Local/Intuit/QBPOSShell.exe…{last modified folder}
- Press the CTRL + A keys to select all the files in the folder and then press Delete.
- Close the window and open Point of Sale.
Let us know if you need assistance with qbpos application log errors! 888-282-8833