This articles describes the process to update credit card receipts without changing or refunding cards in QuickBooks POS.

Detailed instructions

QuickBooks POS Version 2013

1. Temporarily remove your merchant account number from QuickBooks POS preferences.
   1. Choose File and select Set up interview.
   2. Click the Payments tab.
   3. Click No to “Would you like to accept Credit and Debit Cards?” and click Done.
2. Make a sale or reverse a sale in QuickBooks POS. You may now enter sales without charging the customer’s card again or reverse transactions without refunding the credit card payment.
   

   Warning: Once the transactions have been entered, you must reenter the merchant account number in order to reactivate payment processing. If the merchant number is left blank in preferences, all future transactions will be recorded, but no payments will be processed.

3. Reenter your Intuit Merchant Account number.
   1. Choose File and select Set up interview.
   2. Click the Payments tab.
   3. Click Yes to “Would you like to accept Credit and Debit Cards?” then click Sign in. 
   4. Enter your Intuit Merchant Services Login and Password.
   5. Click Select on the Intuit Merchant Account you wish to use then OK.
   6. Click Done.

QuickBooks POS Version 10 and earlier

1. Temporarily remove your merchant account number from preferences.
   1. Choose File, select Preferences and click Company (Version 9 and below: Edit > Preferences > Company).
   2. Select Merchant and Gift Card Services.
   3. Select Remove.
   4. Click Save.
2. Make a sale or reverse a sale. You may now enter sales in QuickBooks POS without charging the customer’s card again or reverse a transaction without refunding the credit card payment.
   

   Warning: Once the transactions have been entered, you must reenter the merchant account number in order to reactivate payment processing. If the merchant number is left blank in preferences, all future transactions will be recorded, but no payments will be processed.

3. Reenter your Intuit Merchant Account number.
   1. Choose File, select Preferences and click Company (Version 9 and below: Edit > Preferences > Company).
   2. Select Merchant and Gift Card Services.
   3. Click Change and enter your Intuit Merchant Services Login and Password.
   4. Select the Merchant Account you wish to use then OK. .
   5. Click Save.