When opening Point of Sale, you see the following message:
“Windows Administrator Required”
I had a customer this morning who was running into this issue on a new installation of QuickBooks POS. No matter how many times you press Yes on Windows UAC, it just keeps coming back over and over again.
How to fix it:
To resolve this issue:
- Uninstall Point of Sale.
- Copy your company data to the Windows desktop:
- Right-click the [Windows Logo] button and choose Open Windows Explorer.
- Navigate in the left window to C:\Users\Public\Public Documents\Intuit\QuickBooks POS XXX
- Right-click the Data folder and select Copy.
- Close the window, right-click anywhere on your desktop, and choose Paste.
- Rename all the Point of Sale folders.
- Reinstall Point of Sale from the CD or a download.
- Open Point of Sale and restore your backup:
- Open Point of Sale, select Restore from backup and click Next.
- Select Browse to alternate backup file, go to your desktop and find Data > “Your Company Name” > Backup.
- Double-click the most recent backup. Your data will begin to restore.
- Update Point of Sale to the latest release.