QuickBooks POS: Customer Return from Receipt

Today we are going to talk about how to make a return in QuickBooks point of sale using the customer’s receipt.

Let’s begin:

On the receipt your customer Leroy Thompson purchased 5 beeswax candles and let’s say he wants to return 2 of them back.

1. Go to “Make a Sale”.
2. On the blue buttons select “Accept Return”.
3. Scan the Barcode on the receipt or you could enter the receipt information here.
   
4. After you scan Leroy’s receipt using Barcode scanner, in Return quantity type in the quantity he wants to return. (Leroy’s wants to return 2 Bees Wax Candle)
   
5. Select “Add selected items”.
6. On the lower left corner select “Cash” then select “Save”.
7. Select “Save and Print”.
8. Change screen will appear, it will tell you how much Leroy’s change is. Then select “Ok”.
   
9. There you have it, we just made a return using a receipt from a customer.