QuickBooks POS: Retrieve License When POS Won’t Open

 

Today we’re going to talk about your license number and where you can find it if QuickBooks Point of Sale is not responding. When calling for a technical support they would mostly ask for your License Number. So we’re going to obtain our license number without using QuickBooks Point of Sale.

Here’s how:

  1. Open your Windows File Explorer by pressing “Windows” key + “E”. Before we locate the file needed, make sure to check on all the “Hidden Files” by clicking on “View” tab and then check “Hidden Items”.
  2. If all hidden files are visible follow the file path of the image below.
  3. Under your QuickBooks Desktop Point of Sale folder, search for the file “qbregistration.dat”. Right-click on the file and select “Open With”. Select Notepad as the application to use for opening the file.
  4. Once it has been open you can now view your License number and other information about your QuickBooks Point of Sale.

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